Russell W
SHORTSVILLE, NY | 2019 Chevrolet BlazerAugust 21, 2026
Always good customer service. This last time though I was really concerned about the tune up. I had a severe misfire with one of my spark plugs on my way home and my check engine light was blinking on and off. I made it back to the shop and had to take a loaner car. Just really inconvenient. I hope everything will be ok with it. I'm sure Garber will do absolutely anything to make it right if something goes wrong. Ashley was wonderful as she could see that I was not impressed. She kept her cool and did what was right in this situation. Thanks Ashley. Russell Williams
Douglas H
TRUMANSBURG, NY | 2024 Chevrolet Silverado EVAugust 21, 2026
The folks here always seem to go the extra mile to make sure I am satisfied with all work being done.
Earl F
CANANDAIGUA, NY | 2016 Chevrolet 1500 SilveradoAugust 19, 2026
Really appreciate the dedication of the tech, Max who stayed late in a Friday to finish our vehicle. Also, Ashley at the desk was great, she kept us informed about what was happening and was so friendly and helpful!
Louis L
Rochester, NY | 2025 GMC Sierra 1500August 17, 2026
Quick service, nice waiting room
Jeremy S
BLOOMFIELD, NY | 2019 Chevrolet SuburbanAugust 14, 2026
David was great
Wilfred R
MANCHESTER, NY | 2026 Chevrolet EquinoxAugust 11, 2026
Was very happy.
Cathy S
NEWARK, NY | 2011 Chevrolet HHRAugust 5, 2026
Bill my service representative was very welcoming and kept me informed of the progress being made on my vehicle. Also enjoyed the flavored water machine and access to Wi-Fi while waiting.
Richard H
CANANDAIGUA, NY | 2025 GMC YukonAugust 2, 2026
Our Service Advisor Andrew is always friendly and Patient. Our experience is always great at the gmc dealer
Susan J
MACEDON, NY | 2023 Chevrolet TrailblazerJuly 23, 2026
My experience with the Service Department was excellent. Everyone was friendly and professional.
Andrew B
MACEDON, NY | 2015 Chevrolet CruzeJuly 19, 2026
I had a pricey repair on the books. I also had concerns about the structural integrity of my car due to some visible rust and I didn't want to waste the money on fixing a car that would just end up not passing inspection when it came due. Bill in the service department worked with me and made sure my car was in good shape and we went ahead with the repair. I also expressed that I may have needed new tires and Bill checked those out and gave them a pass. If someone at a business whose goal is to make money tells me I don't need to spend the money, I'm gonna take their word for it.
Either way, I was very happy with the service I received at Garber Randall Chevrolet. Thank you to Bill and the whole team!